Question 1

How do I access my product after purchase?

Accepted Answer

After payment confirmation, your order will be automatically available on the Hotmart platform.

Question 2

What payment methods are available?

Accepted Answer

Pix, Credit Card, Hotmart Account, Boleto (Brazilian payment slip), Paypal

Question 3

How can I request a refund or support if I have a problem?

Accepted Answer

Hotmart offers legally mandated refund support, allowing you to request a refund within 7 days. To do so, simply contact us here or through any of our social media channels.

Question 4

Which payment platform?

Accepted Answer

Our partner platform is Hotmart, where you can access our products.

Question 5

Is it safe to provide my personal information?

Accepted Answer

Yes, it's safe! We use the Hotmart payment platform, one of the largest and most reliable in the digital market. Through it, you have access to all the necessary support, with a simple, fast, and completely secure process to make your purchase.

Question 6

What is the Hotmart platform?

Accepted Answer

Hotmart is widely recognized in the market for its credibility and efficiency in selling digital products.Hotmart's main features:Secure payments : accepts credit cards, Pix, bank slips and other forms of payment, with anti-fraud protection.Student area : immediate access to content after purchase.Customer support : for both sellers and buyers.Content access control : prevents copying or unauthorized access.Is it reliable?Yes, Hotmart is an internationally recognized company operating in several countries. It offers security for buyers and adheres to strict data protection standards.

Question 7

About the Mind Alchemy project

Accepted Answer

We are a project created by people passionate about organized routines. We emerged in 2025 with the purpose of helping each individual feel stronger, more confident, and transform their days into lighter and more enjoyable experiences.

Question 8

Where can I follow you?

Accepted Answer

On social media, simply search for @alkimiadamente

Question 9

How do I know which product is right for me?

Accepted Answer

The product was developed to support those who want to maintain a balanced routine, taking care of both mind and body.

Question 10

Do you offer promotions and discounts?

Accepted Answer

Yes! We usually share exclusive discount coupons of up to 50% off on our Instagram stories.

FAQ

Frequently asked questions